What to Say Instead of Getting Defensive

Jefferson Fisher

Video

Connection With

Everyone

This podcast explores the idea that arguments don't actually begin with a complaint—they begin with defensiveness. Jefferson Fisher, a trial lawyer and communication coach, explains how our instinct to defend, explain, or push back can quickly turn a simple concern into conflict. You'll learn a powerful mindset shift: the person bringing the complaint isn't fighting you; they're fighting to be understood by you. Discover how to reduce tension in your relationships, stop escalating disagreements, and help people feel heard instead of attacked.

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What to Say Instead of Getting Defensive

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